FAQ's (frequently asked questions)

1. Which Payment methods do you accept?

Cabochons4sale accepts PayPal, the most secure payment method, and accepts payments from worldwide. We have been using this for many years and have never had any issues with any customer.

2. Which countries does Cabochons4sale ship to and what are the shipping charges?

Cabochons4sale ships worldwide and has successfully delivered thousands of orders. Every order of ours is fully 100% trackable. Delivery time is 8 to 11 working days with a flat $5 shipping fee per order. You can add as many stones as you want, and there are no extra shipping charges. We also have express shipping options available for $22.

3. Are the prices on the website and other channels (social media) inclusive of taxes?

YES, all taxes are included in the prices, including PayPal fees. You do not need to pay any extra taxes or fees. We do not have any hidden charges.

4. Do you also do appointments for video calls or wholesale inquiries?

YES, we are available for video calls or wholesale inquiries. You can contact us for an appointment.

5. Where do I track my order?

We provide you with a tracking number for every order, along with the name and URL of the shipping carrier where you can track your package. Every order is 100% trackable. Shipping carriers include USPS, Postal Service, FedEx, DHL, Xpressbees, UPS, and others. We ensure your order is delivered safely and on time.

6. What is the estimated time of delivery and charges?

Regular Shipping - Flat $5 (add as many stones as you want) - Estimated delivery: 8 to 14 working days (based on previous shipping history and carrier estimates).

Express Shipping - $22 (add as many stones as you want) - Estimated delivery: 6 to 8 working days (based on previous shipping history and carrier estimates).

Shipping time may vary depending on customs clearance, which may cause a slight delay in some cases.

7. What are the steps to place an order?

Here are the steps to place an order: After selecting the gemstones you want to purchase, either add them to the cart or choose the "Buy Now" option. You will be redirected to the checkout page where you can enter your details and complete the payment to finalize your transaction. You will receive an email with a tracking number and the shipping carrier URL. If you have any queries, you can email us at info@cabochons4sale.com.

8. Is it safe to buy with Cabochons4sale?

We prioritize your data security. Our website employs advanced encryption technology to ensure that all your information is protected during transactions. Your safety is our top priority.

9. What is your priority?

Our priorities include customer satisfaction, top-quality gemstones, fully trackable delivery, excellent after-sales service, reasonable prices, and ethical sourcing practices.

10. How do I connect with customer care for any queries?

You can contact us at info@cabochons4sale.com or fill out the contact form on our website: Contact Us.

11. Are the gemstones on the website natural or synthetic?

At Cabochons4sale, we proudly offer a wide selection of premium natural gemstones at competitive prices. Our commitment to authenticity ensures that each gemstone on our website is sourced from reliable vendors and undergoes thorough testing to verify its genuine origin. If any treatment is done, it will be clearly mentioned in the product description.

12. Will customers be charged with customs duty?

Yes, buyers may incur customs fees or other import taxes based on the laws in their respective countries. Please note that these fees are not included in the purchase price, as customs regulations vary from country to country.

13. Does Cabochons4sale have a quality control team?

At Cabochons4sale, we prioritize the authenticity and quality of our gemstones. Every gemstone on our website undergoes a rigorous certification process to ensure our customers receive only the best products. Each piece is carefully cut, polished, and thoroughly inspected for quality.

14. Do you take customized and bulk orders?

Yes, we accept customized and bulk orders. Please send your requirements to info@cabochons4sale.com or fill out the contact form with details such as the stone name, quantity, and shapes. Providing as many details as possible will help us better understand your needs.

15. Does Cabochons4sale offer wholesale prices?

Yes, Cabochons4sale provides wholesale pricing. We understand the demands of companies and private buyers purchasing cabochons in large quantities. Our wholesale pricing options cater to jewelry manufacturers, retailers, and enthusiasts stocking up for projects.

16. How many pieces can I add in one shipment?

There is no limit. You can add as many items as you like. Our flat $5 shipping fee applies, and there are no extra charges. Cabochons4sale strives to provide the best quality gemstones at the most competitive shipping prices.

17. Do you provide gemstones drilling service?

Yes, Cabochons4sale provides gemstone drilling services completely free of charge. Please mention the need for drilling in your order details.